DQ® restaurants are independently owned and operated franchised locations that have served customers for over 80 years. The independent franchise operators of DQ restaurants and their employees, together with American Dairy Queen Corporation (ADQ), strive to provide customers with the best products and service possible. Your feedback is important because it enables DQ franchise owners and ADQ to ensure that they maintain high standards of products and service.
If you have comments regarding a particular DQ restaurant, please contact the independent franchise operator of that location directly so that they may personally and immediately assist you. Use the Store Locator to obtain the contact information for that restaurant.
You may also use the form on the right to provide feedback to ADQ regarding one of its franchised restaurants, and ADQ will forward your comments directly to the independent franchise operator of that location for you.
Our Fan Relations contact center team is available Monday through Friday from 9:00 AM to 9:00 PM Central Time and Saturday and Sunday from 10:00 AM to 6:00 PM Central Time. Call toll free: 1-866-793-7582.
Interested in franchising a DQ restaurant? Learn more here: Franchise With Us