Criterion Badge: April 2020

Our Commitment

We designed, developed, and regularly monitor this mobile app to support applicable WCAG 2.1 A & AA guidelines. We have optimized this website with the assistance of Criterion 508 Solutions, Inc., an independent third-party WCAG auditor that specializes in web accessibility testing by end-users with disabilities using a variety of assistive technologies.

Accessibility Assistance

If you have difficulty using or accessing any element of this mobile app or on any American Dairy Queen Corporation (“ADQ”) or Dairy Queen Canada Inc. (“DQC”) website or tool, please feel free to contact us and we will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you consistent with applicable law (for example, through telephone support).

Goal of Accessibility for All

ADQ and DQC desire to provide a positive customer experience to all our customers, and we aim to promote accessibility and inclusion. Our goal is to permit our customers to successfully gather information and transact business through our mobile app and other technology platforms.

Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos, our goal is to make your use of ADQ’s or DQC’s technology a successful and enjoyable experience.


We are actively taking a variety of steps and devoting resources to further enhance the accessibility of our mobile app and other technology. Although we are proud of the efforts that we have completed and that are in-progress, ADQ and DQC view accessibility as an ongoing effort.


Please contact us if you have any feedback or suggestions as to how we could improve the accessibility of this mobile app or our other technology.

Last updated: May 18, 2020