FAQs
Here are the most frequently asked questions about our company.
1. Where can I find nutritional information for your products?
2. Do you have a suggestion for us?
3. Do you have an employee concern?
4. Why isn't my local Dairy Queen restaurant participating in your most recent promotion?
5. How do you handle new restaurant location requests?
6. Where was the first Dairy Queen restaurant?
7. How many Dairy Queen restaurants are there?
8. What U.S. state has the most Dairy Queen restaurants?
9. What Canada province has the most Dairy Queen restaurants?
10. Why have you discontinued frozen yogurt?
11. Why are there variations in product from one store to another?
12. How can I obtain American Dairy Queen Corp. annual reports or stock (holder) information?
13. Where can I buy gift certificates?
1. Where can I find nutritional information for your products?
Do you have a question regarding the nutritional information or ingredient list for your favourite Dairy Queen treat? Go to Menus & Nutrition and there you will find our Nutrition Calculator, a Sample Menu for items you might find at your local Dairy Queen restaurant, Nutrition & Allergen Charts and Special Dietary Needs.
2. Do you have a suggestion for us?
We are honored that you would like to share your idea for a promotion, product or service with International Dairy Queen, Inc. (IDQ). At this time IDQ does not accept any unsolicited ideas from sources outside the company and its suppliers and agencies. We recognize that there are wonderful ideas generated every day and that they can come from a variety of sources. Unfortunately because of the volume of correspondence IDQ receives every day and the challenges surrounding evaluating each idea to determine whether it is a new idea versus an idea that is already being developed or tested, or one that has already been considered, IDQ must maintain its policy of not accepting unsolicited ideas. We are very sorry to decline your offered idea and truly appreciate your interest in International Dairy Queen, Inc.
3. Do you have an employee concern?
The majority of Dairy Queen restaurants throughout the United States are individually owned and operated franchises. As such, they are independent business owners and must meet all State and Federal guidelines for their employees. They are responsible for all employee relations for their store. If you have any questions or comments regarding your employment, they should be directed to the independent franchise operator of the store at which you are employed.
4. Why isn't my local Dairy Queen restaurant participating in your most recent promotion?
As you may already know, the majority of Dairy Queen restaurants throughout the United States are individually owned and operated franchises. This being the case, store policies, such as participating in coupon offers and national or regional promotions are ultimately left up to the discretion of the store operator.
5. How do you handle new restaurant location requests?
The majority of Dairy Queen restaurants are independently owned and operated franchises, so we must first be contacted by a prospective operator who would like to purchase or build a store in your area. For more information on DQ® franchising opportunities, please select the "DQ Franchising" link to the left.
6. Where was the first Dairy Queen restaurant?
The first Dairy Queen restaurant was located in Joliet, Il. It was operated by Sherb Noble and opened for business on June 22, 1940. The first Canadian Dairy Queen store opened in Estevan, Saskatchewan in 1953. For additional information regarding the history of the Dairy Queen system, check out our DQ history page.
7. How many Dairy Queen restaurants are there?
The Dairy Queen system has more than 5,700 locations operating throughout the United States, Canada and 22 other countries. To find the closest DQ location to you, go to the home page and type in your zip code.
8. What U.S. state has the most Dairy Queen restaurants?
Texas has the most DQ restaurants with more than 600 locations.
9. What Canada province has the most Dairy Queen restaurants?
Ontario has the most Dairy Queen restaurants with 184 locations currently in operation.
10. Why have you discontinued frozen yogurt?
Unfortunately, frozen yogurt and our frozen yogurt products have been discontinued throughout our Dairy Queen system. It was discontinued because there was not enough demand for the product.
If you haven’t already, you may want to try one of our products like our no sugar-added DQ® Fudge Bar; no sugar-added DQ® Vanilla Orange Bar, or our no sugar added Chocolate Dilly® Bar.
11. Why are there variations in product from one store to another?
The majority of Dairy Queen restaurants throughout the United States are individually owned and operated franchises. While there are some products, like our soft serve, that you can find in every Dairy Queen location, there are other products, like chocolate soft serve and butterscotch or crunch toppings for dipped cones, that you may not find in every store. Ultimately, the decision whether or not to carry a particular product rests with the independent franchise operator of that particular store.
12. How can I obtain American Dairy Queen Corp. annual reports or stock (holder) information?
IDQ has been a privately held company since 1996 and is a wholly owned subsidiary of Berkshire Hathaway Inc. If you would like to request our parent company’s annual reports or stock information, their mailing address is Berkshire Hathaway, Inc. 1440 Kiewit Plaza, Omaha, NE 68131. You can also access their annual reports from their web site at http://www.berkshirehathaway.com/.
13. Where can I buy gift certificates?
$1 and $5 gift certificates are available at many participating Dairy Queen franchised locations. As well as being available for purchase online at the DQ Gift Certificate Center.
Summers at DQ
