Frequently Asked Questions

  • Can a FAN who already has the DQ® app enter the sweepstakes?

    Yes. FANs open their app while visiting a DQ® store, tap The hAPPiest Sweeps Ever™ homepage tile, and follow the registration process.

  • Does a FAN have to be in store to:

    Download and register the app? No

    Play and Enter? Yes

    Win? No

  • How will the DQ® app know a FAN is in store to play and enter?

    The DQ® app will use geofencing along with phone location services to tell if a FAN is in store.

  • What do FANs have to do to enter the sweeps?

    FANs download and register the DQ® app.

    FANs will need to enable location and notification services and provide an email address for the DQ® app on their smart phone.

    FANs will need to be in store to play the game and enter.

  • Do FANs have to use a smart phone to play and enter?

    No, but the easiest way to play and enter is to use a web enabled smart phone.

    FANs may also enter the sweepstakes from a computer. FANs can find the details on how to enter using this alternate method of entry by viewing the Official Rules page at https://www.dq.com/happiestsweepsever/rules/.

  • How many times can a FAN enter the sweepstakes?

    FANs can enter once every day.

  • How will FANs know they have won?

    If FANs enter from the app:

    • Daily winners will be notified in the app and they will be mailed a DQ® gift card (within 3 to 5 weeks of winner announcement).
    • Weekly winners will be notified via email and phone call.

    If FANs enter via computer:

    • FANs that win daily prizes will be mailed a DQ® gift card.
    • Weekly winners will be notified via email and phone call.
  • Can a FAN win more than once?

    FANs can win multiple daily prizes, but are only eligible to win one weekly prize.

  • Where can FANs find complete official rules and prize information?

    The Official Rules and prize information can be found at https://www.dq.com/happiestsweepsever/rules/.

  • Can more than one Fan register and play on the same computer?

    Yes. They will need to complete a unique registration.

  • Can DQ® employees enter the sweepstakes?

    International Dairy Queen Inc. and American Dairy Queen Corporation employees or immediate family members are not eligible to win the daily or weekly prizes. Please view more details in the Official Rules page at https://www.dq.com/happiestsweepsever/rules/.

  • Why can’t I enter the sweepstakes in Texas using the DQ® App?

    Texas locations are not currently supported in the DQ® app, so Texas locations are not supported in the hAPPiest Sweeps EverTM. However, Texas DQ® FANs can download a different app available in the app store called “DQ Texas”. We hope FANs are able to enjoy our DQ® Mobile App when visiting locations outside of Texas.

    Texas FANs may enter the sweepstakes from a computer. FANs can find the details on how to enter by viewing the Official Rules page at https://www.dq.com/happiestsweepsever/rules/.

  • The entry form is asking for a lot of personal information–how will FANs entry information be used?

    We know that FANs value their data. The hAPPiest Sweeps Ever™ requires FANs to enter their information in order to properly notify them of any prizes they may have won. In addition, the information collected will be associated with the Fan’s account on the DQ® Mobile App.

    FANs can get full details about our data collection and processing practices in The hAPPiest Sweeps Ever™ official rules, which they can locate at this link: https://www.dq.com/happiestsweepsever/rules/.

    FANs can also see full details about their data collection and processing practices in the DQ® app privacy policy, which you can locate either on the mobile app (under "legal") or at this link: https://www.dairyqueen.com/us-en/app/privacy/?localechange=1&/.