Mobile App Privacy Statement
Use of App-Related Parties
In order to offer various functionality and services through the app, we use several third-party service providers (“App-Related Parties”). These App-Related Parties provide services on our behalf or assist us in providing services including creating coupons and offers, managing and processing customer data, and sending offers via email and text message. We permit access, collection and use of your information by the App-Related Parties as described below in “Collecting Information” and “Using and Sharing Information.”
In order to use the app, you will be asked to provide personal information. “Personal information” means any information about an identifiable individual and may include your name, zip code, email, phone number, birthdate, photo, or credit card number. We and the App-Related Parties may use this information to manage your use of the app, to deliver services and content, including push notifications, and to send you offers via email and text message.
When you download and use the app, it may automatically collect information like the type of mobile device you use, the unique device identifier, IP address, and information about the way you use the app. We and App-Related Parties may receive this information and use it to operate and improve the app and to deliver services and content, including push notifications.
We and the App-Related Parties may also collect information about you such as information about your DQ purchases and points or rewards that you earn and redeem and information about your location and the stores located near you and visited by you. We and the App-Related Parties may use and store this information, in combination with other location-based information (such as IP address), to provide requested location services (e.g., identification of nearby stores) and to deliver enhanced location based services and other content, including push notifications. You may withdraw your consent at any time to the collection of your location information or to receive push notifications by disabling or changing the related functionality or setting as provided in your mobile device. Note however that this may limit your ability to use certain functionalities of the app.
Using and Sharing Your Information
We may use your information, allow access to, and share your information with the App-Related Parties: (1) to provide services to you, such as purchasing and shipping goods, or credit card processing; (2) to create and send you personalized promotions and offers (including co-branded offers with our affiliates) and to communicate with you about your purchases, account, participation in programs and to respond to your inquiries; (3) for services provided to us, such as web hosting, email services for clubs, or for contest or sweepstakes fulfillment; (4) for the purposes of a merger, sale or other corporate reorganization (including professional advisors involved in completing such a transaction) and you agree that any of our successors may use and disclose the information for the same purposes as described in this statement; or (5) as required by law, or as needed to cooperate in any law enforcement investigation or legal proceeding.
We may share aggregated demographic and analytics information (data that cannot identify any individual person) with third parties without restriction. If you participate in a contest or sweepstakes, we may publish information such as your name, city of residence or prize winnings. Generally, we do not share personal information with our independently owned and operated franchised stores. However, when you use the app at a DQ location, we will share limited personal information with the store for identification purposes to facilitate your transaction.
In addition, we may share your personal information within the Dairy Queen® family of companies. The Dairy Queen family includes International Dairy Queen, Inc., American Dairy Queen Corporation and their affiliates. Information shared within the Dairy Queen family will comply with this privacy statement.
The app is not designed for or directed at children under 13 years of age, and we will not intentionally collect or maintain information about anyone under age 13. If you think we have received or collected personal information from a child under the age of 13 through our app, please contact us.
We take precautions to protect your information. Despite these precautions, we cannot guarantee that unauthorized persons will not obtain access to your personal information.
You are solely responsible for maintenance of the confidentiality and security of any of your User Information transmitted from or stored on a mobile device for purposes of the app, including Mobile Payment, for all transactions and other activities undertaken in your name, whether authorized or unauthorized. You agree to immediately notify us of any unauthorized transactions associated with the app including Mobile Payment or any other breach of security. We are not responsible for any losses arising out of the loss or theft of User Information transmitted from or stored on a mobile device or from unauthorized or fraudulent transactions associated with app.
We and the App-Related Parties may also provide you with an opportunity to opt in to receive special offers and other text messages on your mobile device. You can opt-out of receiving future text messages at any time by texting STOP to 57184 from your mobile device. You agree that if you request to opt out from future messages, we may send you a one-time opt-out confirmation text message.
You can disable locations services for the app within the settings options of your mobile device, but doing so will limit the functionality of the app. You can choose to stop giving data to us or App-Related Parties in the future by uninstalling the app.