Privacy Statement

Effective July 27, 2012

Please read this privacy statement carefully, because by using our website, you accept and agree to the terms stated below. We may change the terms of this privacy statement at any time, and your continued use of this site is your agreement to any change in terms.

Collecting Information:

Personal Information: In this privacy statement “personal information” means any information about an identifiable individual. We only collect personal information (such as name, address, telephone number, email, birth date, gender or zip code/postal code) when you voluntarily submit it to us. For example, personal information may be collected from you to get your feedback on our website or products, to join a club, to enter you in a survey, contest or sweepstakes, if you submit a question, comment or complaint, if you request or submit information about becoming a franchisee, or for an online cake order. We will only use the information you submit for the purposes for which it is submitted, except with your consent or as required or permitted by law. If you join a club, you may receive newsletters, email or special offers. You may unsubscribe from these features at any time.

Comments about a Specific Location: Most of our locations are independently owned and operated franchises, and we do not own or operate these locations. Comments submitted to us about a specific location will be forwarded to the franchised location, along with any contact information you provide with your comment. If you have comments regarding a specific location, we recommend you contact that location directly so that they may personally and immediately assist you. We do not guarantee the privacy practices of any specific franchised location.

Cookies: We use limited cookie technology. Cookies are used to store bits of information on your hard drive to remember information about that makes using our site more convenient. We do not use cookies to collect or store personal information. 

Log Files: We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use.

Sharing Information:

We may share personal information within the Dairy Queen®/Orange Julius® family of companies. The Dairy Queen/Orange Julius family includes International Dairy Queen, Inc., American Dairy Queen Corporation, Orange Julius of America, and their affiliates. Information shared within the Dairy Queen/Orange Julius family will comply with this privacy statement.

Cakes ordered through our website are prepared at a DQ location, which are independently owned and operated franchises. We may share the contact information you provide for a cake order to a franchised location for purposes of tracking, responding to, and fulfilling your order.

We may share personal information with third parties: (a) to provide services to you, such as purchasing and shipping goods, or credit card processing; (b) for services provided to us, such as web hosting, email services for clubs, or for contest or sweepstakes fulfillment; (c) for the purposes of a merger, sale or other corporate reorganization (including professional advisors involved in completing such a transaction); you agree that any of our successors may use and disclose the information for the same purposes as described in this statement; or (d) as required by law, or as needed to cooperate in any law enforcement investigation or legal proceeding. We may share aggregated demographic information (data that cannot identify any individual person) with our partners and advertisers.

If you participate in a contest or sweepstakes, we may publish information such as your name, city of residence or prize winnings.


This website may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Franchisee Websites:

Many Dairy Queen and Orange Julius locations are independently owned and operated businesses and may have their own websites. This privacy statement does not apply to sites run by independently owned and operated locations.

Children’s Privacy:

We may have separate websites directed toward children. Our privacy policies regarding children are posted on those websites.


This website takes precautions to protect your information.


If you have any questions or concerns about this Privacy Statement, our privacy practices, or your personal information that is under our control, please contact us at:


Privacy Compliance Officer

International Dairy Queen, Inc.

7505 Metro Blvd

Minneapolis, MN 55439


Visitor Agreement:

Your use of this site is also subject to our Visitor Agreement.